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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
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Sinh L.'s profile image
Sinh L. 
on Birdeye

2 years ago

Process was smooth and fast. Loved it. So many people that are there to help and answer my questions. Thank you. 

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

Tell me what documents are needed at the beginning, not at the end, near closing. Also, have alternate solutions when a document is not available. 

Mario C.'s profile image
Mario C. 
on Birdeye

2 years ago

5 star everything was great no hassle or problem 

David B.'s profile image
David B. 
on Birdeye

2 years ago

Very smooth transactions. Communications were clear and concise. A pleasure to work with. 

Aaron M.'s profile image
Aaron M. 
on Birdeye

2 years ago

The refinance process was super easy. I love working with Penny Mac they always answer the phone fast and everyone is very knowledgeable. We’ve had multiple houses with them and never had a bad experience. 

DANIEL L.'s profile image
DANIEL L. 
on Birdeye

2 years ago

Tiff contacted me when she needed to and left me alone when she didn’t. She didn’t try to sell me anything else so I’m happy with how she did. 

Karen C.'s profile image
Karen C. 
on Birdeye

2 years ago

Frank Johnson made a fairly long process much more pleasant. I highly recommend him!! 

Selma S.'s profile image
Selma S. 
on Birdeye

2 years ago

First of all I don’t ever remember speaking to Nayely. Marco Alverez was the most wonderful person ever he answered all of my questions and never left me without an answer. I never heard from Nayely at all. as I can recall. Marco Alvarez Deserves a raise and a recommendation. He is so knowledgeable and smart and caring. As for Nayely, I hardly even knew she existed. If she was ever helpful I would’ve told you. 

Patricia S.'s profile image
Patricia S. 
on Birdeye

2 years ago

Better communication. Less attitude. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.