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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,202 reviews
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JOSEPH H.'s profile image
JOSEPH H. 
4 years ago

Got my loan closed much quicker than expected. Friendly agents and overall outstanding communication on their behalf. Will definitely be my first choice on the purchase of my next home. 

ALLISON D.'s profile image
ALLISON D. 
4 years ago

Everything went very smooth. Great communication and easy process. Brittany was awesome and we were able to close at a place and time that was good for us! 

Melinda N.'s profile image
Melinda N. 
4 years ago

Jenny was absolutely amazing! She was very detailed, knowledgeable and explained what I would expect during closing. 

Anshuman R.'s profile image
Anshuman R. 
4 years ago

The people in Pennymac are very professional and courteous. They took care in answering all my questions multiple times without getting frustrated. It was great experience working with them. 

Samantha S.'s profile image
Samantha S. 
4 years ago

Using a different lender. 

Melvyn T.'s profile image
Melvyn T. 
4 years ago

Communication was good and everything went smooth. 

JOSEPH C.'s profile image
JOSEPH C. 
4 years ago

Kelsey was great to work with. I was always informed about matters via email or by phone in this covid 19 era in a timely manner. 

Cortney S.'s profile image
Cortney S. 
4 years ago

Although the loan process took quite a while, George clearly communicated why it was taking so long. He was very informative and a pleasure to work with. Once everything was submitted it was a breeze and we signed all the paperwork right at our kitchen table. If I had to recommend it would definitely be PennyMac. 

Kent Larsen S.'s profile image
Kent Larsen S. 
4 years ago

Title company didn't send proper amount to close old loan and I paid more to cover escrow shortage out of closing. Poor math, poor service. No help. No answers, nobody at PennyMac helped and caused me to not have funds for Christmas. My kids thank you for nothing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,202 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.