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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
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JOSEPH E.'s profile image
JOSEPH E. 
on Birdeye

2 years ago

Penny Mac is my bank of choice!! 

Charity C.'s profile image
Charity C. 
on Birdeye

2 years ago

Easy to work with, and clear communication. Liked the ability to complete most of the paperwork online which made it convenient for me. 

Yvonne B.'s profile image
Yvonne B. 
on Birdeye

2 years ago

I liked the prompt return of phone calls and emails. I like how they called once a week just to update you. Made the whole process very pleasant 

Bruce H.'s profile image
Bruce H. 
on Birdeye

2 years ago

The rate stayed the same. Even though the closing was delayed many time. 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

2 years ago

AWESOME experience. Everything was great 

JACOB M.'s profile image
JACOB M. 
on Birdeye

2 years ago

Meagan was really great! 

DARRELL B.'s profile image
DARRELL B. 
on Birdeye

2 years ago

give austin a raise 

Tuan N.'s profile image
Tuan N. 
on Birdeye

2 years ago

10/10 star rating, staff was amazing with processing our application. It was clear when they needed addition information from us and when we sent it in it was processed quickly. Answered questions that we had in a timely manner. Overall great experience, would recommend friends and family. 

Steven W.'s profile image
Steven W. 
on Birdeye

2 years ago

Dasha made my experience fantastic! My issue was with underwriting. Dasha was great at communicating with me. I felt like I was in great hands, and I having her as a partner in the process made me feel at ease. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.