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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
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Ciera M.'s profile image
Ciera M. 
on Birdeye

2 years ago

Called when she said she would and always responded to my emails 

Robert N.'s profile image
Robert N. 
on Birdeye

2 years ago

Communication was great & to the point. 

Jamie C.'s profile image
Jamie C. 
on Birdeye

2 years ago

Very easy and simple! 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

Kristina White did great, she met all my expectations. However there was several people from different depts that I had to speak with, I received great service from individuals, but didn’t like the format . They need one quality assurance person to see everything before being sent to customer., it seems as if one department doesn’t know what the other is doing which can create frustration for customer. Could be much better if only dealing with one person, in my opinion. 

Jeoffrey C.'s profile image
Jeoffrey C. 
on Birdeye

2 years ago

Kristina provided me accurate information based on the documents she possesses. She communicates clearly, concisely and professionally. 

Christian E.'s profile image
Christian E. 
on Birdeye

2 years ago

Great experience. 

Kelly J.'s profile image
Kelly J. 
on Birdeye

2 years ago

The entire Process from beginning to end was very easy 

Debra S.'s profile image
Debra S. 
on Birdeye

2 years ago

Thank you for your help. 

Kevin H.'s profile image
Kevin H. 
on Birdeye

2 years ago

Edward was very organized and communicated promptly on all fronts. He took great care of the loan process and I could tell he wanted to ensure an outstanding experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.