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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Called when she said she would and always responded to my emails
Communication was great & to the point.
Very easy and simple!
Kristina White did great, she met all my expectations. However there was several people from different depts that I had to speak with, I received great service from individuals, but didn’t like the format . They need one quality assurance person to see everything before being sent to customer., it seems as if one department doesn’t know what the other is doing which can create frustration for customer. Could be much better if only dealing with one person, in my opinion.
Kristina provided me accurate information based on the documents she possesses. She communicates clearly, concisely and professionally.
Great experience.
The entire Process from beginning to end was very easy
Thank you for your help.
Edward was very organized and communicated promptly on all fronts. He took great care of the loan process and I could tell he wanted to ensure an outstanding experience.
PENNYMAC has a 4.5 star rating with 48,565 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.