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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
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Cheryl B.'s profile image
Cheryl B. 
on Birdeye

2 years ago

Great service 

Cedric M.'s profile image
Cedric M. 
on Birdeye

2 years ago

Faiza kept us informed on the process and was very professional and courteous! 

Steven Stucker J.'s profile image
Steven Stucker J. 
on Birdeye

2 years ago

Everything was smooth and quick. 

EDWARD M.'s profile image
EDWARD M. 
on Birdeye

2 years ago

Very clear, helpful, and professional. 

Edgar S.'s profile image
Edgar S. 
on Birdeye

2 years ago

Jenny was professional, accommodating, and empathetic. I questioned a problem having to do with escrow account. It was resolved within 24 hours of the question. She called when she said she would and returned my calls in a timely fashion. I was treated as if I was a VIP and I appreciated that. 

Jamie B.'s profile image
Jamie B. 
on Birdeye

2 years ago

Kami made the process simple and easy. She was awesome! 

Jody B.'s profile image
Jody B. 
on Birdeye

2 years ago

Initial application was great. 

Michael Thompson J.'s profile image
Michael Thompson J. 
on Birdeye

2 years ago

The documents requested were not provided to the closer and/or title company. This significantly decreased our cash from the cash out refi. I've spent hours in the phone trying to rectify this to no avail. 

Lameese A.'s profile image
Lameese A. 
on Birdeye

2 years ago

Correct information and more clear explanations 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.