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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,566 reviews
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WILLIAM O.'s profile image
WILLIAM O. 
on Birdeye

2 years ago

very poor personal communication. requested documents on a limited partnership more than once even though i own less than .01% of interest. requested flood insurance even though i'm not in a flood zone and provide a recent survey. 

Kenneth A.'s profile image
Kenneth A. 
on Birdeye

2 years ago

Mario stayed in communication with me both in email and phone call to set expectations and ensure those expectations were met. Thank you Mario 

Brian E.'s profile image
Brian E. 
on Birdeye

2 years ago

The entire process went smoothly especially considering COVID-19 restrictions and the holidays. 

Ronak S.'s profile image
Ronak S. 
on Birdeye

2 years ago

It was better then what I had expected. 

Stephen A.'s profile image
Stephen A. 
on Birdeye

2 years ago

The Title company service was very inadequate, communication was poor. It took long time for them to respond if they do. 

John D.'s profile image
John D. 
on Birdeye

2 years ago

Thank you for helping a Vet 

Kelly W.'s profile image
Kelly W. 
on Birdeye

2 years ago

Brandy Harrison was very helpful and knowledgeable throughout the entire process. However, Brandy was unable for a few days after my closing and things became very frustrating after contacting PennyMac and speaking to a young lady who really sounded as if she didn’t want to answer the phone and unable to provide me with any answers to my inquiries, the process took a turn for the worst. Thankfully, things were finally cleared up with the missing document and the funds were sent to the title company. 

Ronald C.'s profile image
Ronald C. 
on Birdeye

2 years ago

second time to use Penny Mac good service at good rates 

John L.'s profile image
John L. 
on Birdeye

2 years ago

Good folks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,566 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.