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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Darnell N.'s profile image
Darnell N. 
on Birdeye

a year ago

Team worked very hard to close out my refinance. They did an exceptional job.  

Business response:

Thank you for the positive review, Darnell! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Laura J.'s profile image
Laura J. 
on Birdeye

a year ago

Susan and Barry were very helpful and worked around my schedule. 

Business response:

Hi Laura - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David N.'s profile image
David N. 
on Birdeye

a year ago

Everything was great PennyMac is a great company. Stakeholder and Paulette were great to work with. Thank you 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

JEREMY W.'s profile image
JEREMY W. 
on Birdeye

a year ago

Peter and adam were so easy to work with . We really appreciate all they did for us  

Business response:

Hi Jeremy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Cassandra D.'s profile image
Cassandra D. 
on Birdeye

a year ago

None 

Business response:

Thank you for the positive rating, Cassandra! We hope you have a wonderful day. 

Heather T.'s profile image
Heather T. 
on Birdeye

a year ago

There was a lot of back and forth phone calls and conversation in the beginning. Brian N. was patient and accommodating to all of our questions and requests.  

Business response:

Thank you for taking the time to share your experience with us, Heather. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frank L.'s profile image
Frank L. 
on Birdeye

a year ago

The whole process was quick and efficient. Everyone went above and beyond expectations  

Business response:

Hi Frank - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lloyd B.'s profile image
Lloyd B. 
on Birdeye

a year ago

We have purchased numerous homes and this was the smoothest one yet. I will be sending my sister in law to you when she is ready to purchase , which will be soon. 

Business response:

Thank you for the support, Lloyd! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Saurabh G.'s profile image
Saurabh G. 
on Birdeye

a year ago

Experienced little bumps but overall good experience  

Business response:

Hi Saurabh - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.