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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,211 reviews
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Carlos A.'s profile image
Carlos A. 
4 years ago

It was ok, refi kept getting pushed back. I wait about 3.5months for the process. 

Corey H.'s profile image
Corey H. 
4 years ago

I have no issue with PennyMac, but please stop using covid as an excuse for delays. 

Kelly B.'s profile image
Kelly B. 
4 years ago

This was my first time refinancing and everyone involved was very patient with me through its completion. Jenny German in particular was very kind and helpful in all emails and calls we had. This new and confusing process was made easy to understand and now I have a lower interest rate that puts a smile on my face. Thank you PennyMac! 

RAFAEL D.'s profile image
RAFAEL D. 
4 years ago

Antonio was really helpful and was kind to me eavry time I had a questions he would have a answer always with a great attitude,thank you Tony and Penny mac. 

VICTOR L.'s profile image
VICTOR L. 
4 years ago

Very helpful and everyone seemed interested in helping me through the entire process 

George McFadden I.'s profile image
George McFadden I. 
4 years ago

Pennymac moved quickly and accurately processing my loan. This was a painless experience and would recommend using Pennymac. 

Erin C.'s profile image
Erin C. 
4 years ago

Overall, the process was okay but there were some miscommunications throughout and it took 3 months from start to finish. Some of that was due to the number people refinancing at once but my loan officer was very responsive and worked quickly to rectify issues and find answers. 

JASON H.'s profile image
JASON H. 
4 years ago

Thank you! 

Albert C.'s profile image
Albert C. 
4 years ago

great experiance 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,211 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.