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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Better communication on what the appraisal is about, what might happen , what the appraisal people are looking for and that they could delay the loan for repairs..
Things went smooth even in the middle of a pandemic.
Great to do business with straight and to the point
Tyler and Theresa were great to work with!
Very easy process and limited paperwork needed. Everything was handled very promptly.
The process from the beginning to the very end went smoothly and professionally. I was informed every few days about status of the process So overall I am pleased with the process and results
The whole process was fast and easy and really saved me and my family some money! It was great overall!
The first loan processing agent we had did a poor job of communicating, we had emailed and told him upfront about changes to the loan app desired after the appraisal came in, and he failed to update the loan docs for almost two months. And he kept trying to get us to close on the original loan. Finally they got the loan docs updates, and we stopped getting updates from the processing agent. Once Ajanay Cummings was assigned everything went great!
Great service even during this pandemic, everything went well. Thanks
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.