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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Lot of miscommunication
Anytime I had a question- Kyle promptly responded. He was always helpful and explained every step and status. It was great having the same person to communicate with me throughout the whole process.
The process was easy. Tony and his associates are very knowledgeable and were able to assist with the one issue that came about during our process. Due to their experience it did not delay our closing. Thank you!
Jennifer did a great job
It went so smooth.
Devin and Sarah were very patient and got us through the process quickly!
On several occasions we reached out to make sure that all needed documents were accounted for and in the format necessary, only to recieve an email 24-48 hours later stating that our documents were not to standard and that immediate actions were to be taken otherwise the refinancing process would terminate. In addition, I had to explain my employment situation several times to several people. Each time I was told that my information was updated, however it wouldnt be long before I was re-explaining the nature of my busines... read more
Claudia answered all my questions promptly and made the process easy. I really like how you can follow the process step by step. Thanks and great job!
Janet was great to work with. Communicated clearly and was knowledgeable. Highly recommended.
PENNYMAC has a 4.5 star rating with 48,566 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.