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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,566 reviews
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Richard D.'s profile image
Richard D. 
on Birdeye

2 years ago

Dealing with Penny Mac on the refi was painless and easy. They took care of almost everything. 

DAN M.'s profile image
DAN M. 
on Birdeye

2 years ago

A more complete and clear response, and follow-up on a critically important question I had about this loan. The response was ambiguous and imprecise, and there was no follow-up on my critical question. My decision on choosing Rocket Mortgage or PennyMac depended heavily on the answer this question, which I never received from Tyra. 

Francisco C C.'s profile image
Francisco C C. 
on Birdeye

2 years ago

It was a great experience to to refinance my house. Faiza Saleem and the rest of the team made really easy for me to go trough out the process with a clear understanding of what I was doing, I would highly recommend them to my friends and family. Thanks 

Matthew B.'s profile image
Matthew B. 
on Birdeye

2 years ago

I liked the weekly call/follow up that I received from Linda. Makes it very nice with the process not being in person. Thank you 

Thomas M.'s profile image
Thomas M. 
on Birdeye

2 years ago

Pennymac, especially Ashton, made the process smooth and easy. Communication is key with all that we do and Pennymac and Ashton communicated everything very well and timely. 

Justin B.'s profile image
Justin B. 
on Birdeye

2 years ago

Me and my wife were starting our refi and our mortgage company for some reason was the last place to try to ask for help. We should of done that first- Joseph was who we talked to to get started and Linda finished us the rest of the way. Both were fantastic, very pleasant to talk to not pushy or rushing through anything, which made it possible for us to get going in the right direction 

CHARLOTTE F.'s profile image
CHARLOTTE F. 
on Birdeye

2 years ago

Great service thanks for your help 

Myra B.'s profile image
Myra B. 
on Birdeye

2 years ago

The whole process was very clear and the employees were all very professional. 

Christopher E.'s profile image
Christopher E. 
on Birdeye

2 years ago

Nope. Not at this time 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,566 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.