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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,205 reviews
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KYLIE M.'s profile image
KYLIE M. 
4 years ago

I had a great experience with other loan agencies. This one was very frustrating and wrong information given. Would not recommend. 

Kelly P.'s profile image
Kelly P. 
4 years ago

The people were friendly and I appreciate that however, there were a good bit of mistakes made, requests not met, and it wasn’t done in a timely manner. 

JUSTIN H.'s profile image
JUSTIN H. 
4 years ago

Communication, accurate information.  

Patrick B.'s profile image
Patrick B. 
4 years ago

Sandra and Hamilton were very knowledgeable, fast, and overall nice to work with. They made the loan portion of my move seamless. 

LAKISHA P.'s profile image
LAKISHA P. 
4 years ago

My overall experience from start to finish was great. Amanda is a great communicator and was able to answer all of my questions, even on a holiday. 

DIEGO L.'s profile image
DIEGO L. 
4 years ago

Great experience. Friendly and professional customer service. Highly recommend.. 

James C.'s profile image
James C. 
4 years ago

It took us 3 months to finally get the loan moving.If Gina Merritt would start moving it .All the paper work on our side PennyMac had.After three months my husband had switched jobs so we had to get that moving.Then on date of closing we sit here and waited for the closer he never showed up so we called him and he tells us our loan was canceled.There again if it wasn’t for Gina the nightmare would of not been over.We finally closed at8:30 that night no dinner. 

DEVON H.'s profile image
DEVON H. 
4 years ago

It was awesome! 

JAMES Bates S.'s profile image
JAMES Bates S. 
4 years ago

Barbara Was always there for me! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,205 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.