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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clear communication, professionalism, timeliness.
Given that I closed a mortgage in July of 2020 on a rental home with Wells Fargo in 4 weeks and it was a new purchase, we had expected this to go better. We were lied to by the loan person, they never listened to us and requested documents that made no sense (my pay stubs when I'm on disability) then they changed the requirements after I got mad. Said had I had to pay off a tax bill due in many months, I just said no and started complaining as loud as I could. This is the worst process, ever.
Penny Mac was great to work with!
Somos clientes de PennyMac por varios años y siempre responden nuestra preguntas y tenemos buenas ofertas de parte de ellos.
was very pleased with the small amount of statements requested. was a bit disappointed with the length of time the process took.
This process has been slow. There is no incentive for going through Penny Mac to refinance. It took our loan 76 days to be funded. I have family members that refinanced with other companies and they had money in hand within 2 weeks. I do not understand what takes Penny Mac so long , especially when we were already a customer.
My refinance experience was smooth and easy through PennyMac.
Larry was a terrific resource throughout. We were, however, asked to provide the same documents multiple times. The settlement notary was a disaster, arrived late, had inaccurate paperwork and was unable to answer questions about the settlement documents. This however is not a reflection on Larry or PennyMac. Our dealings with Larry and PennyMac were terrific.
Awesome team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,986 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.