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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,567 reviews
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Ana F.'s profile image
Ana F. 
on Birdeye

2 years ago

Great all around, thank you so much! 

Roland E.'s profile image
Roland E. 
on Birdeye

2 years ago

good customer service and time punctual 

Matthew K.'s profile image
Matthew K. 
on Birdeye

2 years ago

Clear, concise, and personable. 

Adam L.'s profile image
Adam L. 
on Birdeye

2 years ago

We never communicated with Brittney Stuckey to my knowledge 

Robert D.'s profile image
Robert D. 
on Birdeye

2 years ago

Was quick without any issues 

Stephen M.'s profile image
Stephen M. 
on Birdeye

2 years ago

The entire process was easy, all team members we're very helpful and took the time to explain the process and answer our questions. The only negative, and a big one, was the requirement to fax paperwork. This was a stressful experience, we had to search for a location to send a fax. The total out of pocket expense was $2/sheet. The form was 7 pages of which only one had a signature costing us $14 to send a fax. In today's world why is faxing a requirement? It's not our original signature, you receive a copy, just th... read more

Danny F.'s profile image
Danny F. 
on Birdeye

2 years ago

Easy step by step process with great communications. 

Matthew G.'s profile image
Matthew G. 
on Birdeye

2 years ago

Brandon was patient and ready to walk me through the process every step of the way. I had no concerns going through the closing process with his assistance. 

JACQUELINE S.'s profile image
JACQUELINE S. 
on Birdeye

2 years ago

Evelyn made everything clear, concise, and easy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,567 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.