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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,312 reviews
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Scott S.'s profile image
Scott S. 
4 years ago

The communication and the process was quick and smooth 

Christopher P.'s profile image
Christopher P. 
4 years ago

Great communication 

Robert A.'s profile image
Robert A. 
4 years ago

Great overall experience. We had a couple mix up some of my faults and others caused be wet sign signatures vs E-sign. I was very happy with the service communication was above what I expected. Great job PennyMac Team!!! 

Janice H.'s profile image
Janice H. 
4 years ago

Quick and easy 

John E.'s profile image
John E. 
4 years ago

Just very fast and easy 

Chris J.'s profile image
Chris J. 
4 years ago

This was a streamline loan, because the first refi we tried through you was horrific 

John T.'s profile image
John T. 
4 years ago

Very nice lady and would use her every time if I had the choice. Thank you jenn. 

Robert W.'s profile image
Robert W. 
4 years ago

Calls and emails not returned. Closing disclosures inaccurate. Appraisal problems dismissed by PennyMac with arbitrary answers when the whole reason we entered this process with you as our existing lender was based on home value information YOU provided us from your website. Appraiser ignored a comp 700 ft from my front door. If we refi or purchase another home I will definitely not use PennyMac. 

aaron w.'s profile image
aaron w. 
4 years ago

I've never received poor service from PennyMac until now. Describing my experience would be a very lengthy review,I've already wasted too much time with this refinance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,312 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.