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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,982 reviews
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Samuel Parker J.'s profile image
Samuel Parker J. 
4 years ago

Easy process. 

OLUWATOSIN O.'s profile image
OLUWATOSIN O. 
4 years ago

Communication Closing time frame Had to call multiple times to have my case file reviewed Refinance took too long - 5 months  

PEYMAN S.'s profile image
PEYMAN S. 
4 years ago

fast turn around on communications and smooth transaction, thanks. 

ARUN A.'s profile image
ARUN A. 
4 years ago

Thank you! 

Michelle E.'s profile image
Michelle E. 
4 years ago

Everyone was really helpful. Response time to my inquiries were always timely. 

Adam R.'s profile image
Adam R. 
4 years ago

It took way longer than originally stated to get this done. I had a friend that purchased a house and moved in in far less time. I would have expected a more expedited process being that I was an existing customer and also was doing a simple refi. 

RICK C.'s profile image
RICK C. 
4 years ago

This refi is my fourth loan with PennyMac and I have been completely satisfied each time. Each question I have had gets answered with in minutes. Thank you PennyMac for getting me a lower rate and term for my mortgage. 

Phillip W.'s profile image
Phillip W. 
4 years ago

All of the people that I interacted with were very knowledgeable and professional. They made the loan application and closing very easy. 

Arlette W.'s profile image
Arlette W. 
4 years ago

Quick easy smooth process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,982 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.