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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was supper helpful and friendly.
Business response:
Hi Gary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Before refinancing my home, I was nervous about the process. Everything went so much easier than expected and much quicker, too. I absolutely love the PennyMac team. Every person I had contact with was exceptionally friendly and informative.
Business response:
Hi Cynthia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
First of all, thank you for your excellent assistance from the entire process. We would like to claim an invoice for the proof of payment of the appraisal cost for the payment generated or to receive a credit for the difference.Thank you!
Business response:
Hi Yvonne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tony and Tyra were 👍
Business response:
Hi Larry - Your feedback is greatly appreciated. Thank you for the review.
I’m very happy with PennyMac and the great service provided by everyone involved.
Business response:
Thank you for the positive rating, Clifford! We hope you have a wonderful day.
Everything was great
Business response:
Thank you for the positive rating, Marion! We hope you have a wonderful day.
Fast and friendly.
Business response:
Hi Eric - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
This company is terrible. I didn’t know it was legal to seek a house from under someone. Just this past January had to bury my mother and they decided to sell her house from under me while still living there and getting it into my name. They were given the paper from the court that the house needs to be put under my name and they sent me through bullshit. A week later got a notice saying I need to get out for the new buyer. Apparently this isn’t the first time they have done this according to the buyer. 1 star is still to m... read more
Business response:
Hi Cheyanna - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
You guys were awesome and answered all of my questions in a timely manner. It was a pleasure working with you.
Business response:
Thank you for taking the time to share your experience with us, Linda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.