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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,177 reviews
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William W.'s profile image
William W. 
4 years ago

Didn't have to go to a different loan company 

Laura D.'s profile image
Laura D. 
4 years ago

Went well. Everything as expected. 

Ryan K.'s profile image
Ryan K. 
4 years ago

I had a great experience in every way. 

Eduardo M.'s profile image
Eduardo M. 
4 years ago

NA 

STEVEN W.'s profile image
STEVEN W. 
4 years ago

I would have liked more communication as the loan moved through the process. I asked Benedick to have my communications to be given via email as I never received a voice mail as I was told I was in the beginning of the process. Overall I think communication should be improved, I rarely if ever received a call back same day and dont think I managed to get a call through to an agent (either employee I worked with) this first time. 

JOSEPH R.'s profile image
JOSEPH R. 
4 years ago

From start to finish the PennyMac team from Jason to Monisha lead us hrough a seamless process to closing. We never felt any stress when speaking to the team and would highly recommend them. 

Robert G.'s profile image
Robert G. 
4 years ago

From start to finish my loan team was quick and on the ball. I didn't have to wait for answers and any questions I had were answered. 

Derek B.'s profile image
Derek B. 
4 years ago

Process was speedy! Everyone was so helpful and available. Closed faster than expected. 

Johnette W.'s profile image
Johnette W. 
4 years ago

I am very pleased about my refinance, everything went very smooth, and in a very timely fashion, actually sooner than I expected. I Ann recommending PennyMac to my family members who are considering refinancing. It was indeed a pleasurable experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,177 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.