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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,567 reviews
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Bonita S.'s profile image
Bonita S. 
on Birdeye

2 years ago

All went very well. The title company mixed up the dates for sign8mg but it was corrected and we were able to close in 2021 

Nathan M.'s profile image
Nathan M. 
on Birdeye

2 years ago

nothing it was ok 

Jerry H.'s profile image
Jerry H. 
on Birdeye

2 years ago

Everything went very well considering that it was done during the holiday season, My rep was very professional 

Rachel L.'s profile image
Rachel L. 
on Birdeye

2 years ago

Rod was very helpful and made sure my second time around was skin care of since my first process didn’t work out or no one contacted me 

Kathy M.'s profile image
Kathy M. 
on Birdeye

2 years ago

Ashton Northcutt was the only saving grace in this whole process. She was a perfect example of professionalism. 

Lamar B.'s profile image
Lamar B. 
on Birdeye

2 years ago

The refinance process was simple and easy. 

Kyrus F.'s profile image
Kyrus F. 
on Birdeye

2 years ago

Thanks! The only complaint I have is: I received checks that I had to send for payoffs...I the world we live in today, this would have been a lot faster and secure for MAC to send electronically. Also, the payoff amounts we from the original documents I sent. No one from MAC called to verify new payoffs so I'm hoping to get any overpayment send back to me? Needs to be a better customer service on this!!!! Kyrus Frames 

James L.'s profile image
James L. 
on Birdeye

2 years ago

Be personal, too many people involved only emails not cool 

Andrew C.'s profile image
Andrew C. 
on Birdeye

2 years ago

Other than a missing signature on a single document that was quickly corrected, the process went very smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,567 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.