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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very smooth transaction.
Pennymac worked hard to get everything done for my closing. It came down to the last minute but they made it happen & we closed on time.
I use Penny Mac to buy my new house because they already were the mortgage company for the house I owned previously. I new it was a company I could trust. I’m surprised by how easy and efficient the whole process was. Closing was a breeze. I’m recommending them to all my friends.
Thank you. Great service, great results.
Everything went very smoothly. I was kept up to date with what I had to do and what steps were coming. The closing was great.
Tony P
There was almost zero response to any of my calls or emails. Amount to close was hundreds of dollars off, and could not get an answer as to why. I was so tired of waiting for this process-for over 4 mths, when I was told it would be a month, that i just signed docs with no explanation as to why the increase in closing costs. This process was supposed to be easy, "streamlined", quick. It was nothing near that. I was extremely disappointed with the customer service, or lack of, that I received
I loved my experience with darcell! She was very personal and such a nice person to talk to! She was on the ball with everything and did what she said she was going to do which don't normally happen that I have experienced from other companies. I would definitely do business again with darcell and I hope she sees this as I am so happy that she was dealing with my loan.
The online site was confusing, redundant and not kept up to date so we were not sure if things still needed to be done. The information regarding our property tax exemption was incorrect and still has not been corrected although we have asked about it and want it rectified asap.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,981 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.