This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent customer service, took care of me during the process of my loan with excellent communication every step of the process. Definitely recommend to my family and friends, Thank you again
Business response:
Thank you for the positive review, Elizabeth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
This process went very smoothly! Thank you!
Business response:
Hi Suzanne - Your feedback is greatly appreciated. Thank you for the review.
Destini Schroder was very courteous and helpful during the entire process. She kept me informed of the steps and ensured I was comfortable and kept up to date of the process.
Business response:
Thank you for the support, Stephanie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Great customer service.
Business response:
Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Quick,great service,very patent.
Business response:
Hi Josue - Your feedback is greatly appreciated. Thank you for the review.
Tyra and Corrie were awesome to work with. They went out of their way to solve any issues and essentially closed the entire deal by themselves. Very pleased and I hope they are recognized for it.
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
John Fayad was the one that made me decide to go with PMc. He explained everything in such plain layman's terms I felt comfortable with making the choice. Nikki Lococo followed up and followed through and she was thorough and professional. Great team
Business response:
Thank you for the support, Janice! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
At one point in the process I was having trouble with e-signing and ended up contacting a Mac team member who ended up having to put me through to the tech team. The tech team member that I dealt with was patient and was able help me quickly.
Business response:
Thank you for taking the time to share your experience with us, Dale. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great service! Kept me updated and answered all my questions in a timely manner.
Business response:
Hi Gabriel - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.