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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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Jordan W.'s profile image
Jordan W. 
on Birdeye

2 years ago

Very easy and smooth process. We’ll never leave penny mac for our home loan needs. Everyone is beyond friendly and so helpful 

Drew B.'s profile image
Drew B. 
on Birdeye

2 years ago

Mariela was professional, courteous, and above all, helpful. She made the closing process smooth and simple. Even when we had a possible complication with a notary canceling last minute, she kept me updated and was on top of fixing the issue. PennyMac is lucky to have an associate like her. 

Summer E.'s profile image
Summer E. 
on Birdeye

2 years ago

Very speedy process! 

John Gibbs J.'s profile image
John Gibbs J. 
on Birdeye

2 years ago

We had a great experience, thank you 

HOLLY J.'s profile image
HOLLY J. 
on Birdeye

2 years ago

I had to call weekly to obtain updates as Zanetta never reached out to me. So to Improve I would recommend more communication. I do want to say the folks I spoke to when I called were very helpful. 

Corey W.'s profile image
Corey W. 
on Birdeye

2 years ago

Thank you for your time 

John K.'s profile image
John K. 
on Birdeye

2 years ago

It was awesome to be able to keep our new mortgage with our former mortgage provider. 

Melissa K.'s profile image
Melissa K. 
on Birdeye

2 years ago

Great service, loan did not close on time because of title. Pennymac worked hard and returned phone calls quickly even when I had to leave a message. 

David N.'s profile image
David N. 
on Birdeye

2 years ago

Very fast and easy closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.