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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bridget and John were great from start to finish. The process took longer than other refi’s I’ve had in the past, but overall I’m content. Thanks
Very good overall
I received multiple mailed documents about amounts to close. Complete waste of paper. Did not close on time. Website is horrible, doesn’t actually provide any status of loan.
Smooth easy process though there were a couple of unexpected delays.
I would just like to thank the Mac team especially Brent who worked so close and was very professional and couldn't have been more pleasant through the whole closing process. He was very reassuring and positive when at times it seemed overwhelming to me. He is a great asset to your team and a wealth of knowledge in this field. Thanks again , Sean King
The final monthly amount differed on the closing disclosure from what was communicated. Made multiple requests for information with no call backs. Submitted an IT ticket (or was told it would happen) and I never received updates. It's was impossible to understand the speech of the representative calling to up date me about the process. She didn't listen to me when I would talk, would interrupt me when I was speaking or attempt to talk over me. I'm glad this process is over.
The people at PennyMac have always been very professional and friendly. I hope they all get a pat on the back for all that they do and for their great sense of humor during Covid time.
It was great
Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,160 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.