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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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Paul G.'s profile image
Paul G. 
on Birdeye

2 years ago

Helpful and clear directions. 

GLEN S.'s profile image
GLEN S. 
on Birdeye

2 years ago

Communication and the closing process was done quickly and faster than expected. 

GAUTAM D.'s profile image
GAUTAM D. 
on Birdeye

2 years ago

Fast and easy... Quick response and cordial... 

Jill H.'s profile image
Jill H. 
on Birdeye

2 years ago

I received a email stating we didn't pay the closing cost when I gave a money order. I was not happy about that 

Michelle F.'s profile image
Michelle F. 
on Birdeye

2 years ago

The process was easy and the team great to work with. 

LAURA A.'s profile image
LAURA A. 
on Birdeye

2 years ago

Refinance process was fast and easy. Loan processors were helpful and notary services during closing were accommodating of the current circumstances. 

Vanessa M.'s profile image
Vanessa M. 
on Birdeye

2 years ago

It took over 100 days to close. Forms were requested 3 times 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

2 years ago

Documents I sent were frequently sent back as "too blurry" upon contacting the agent about suggestions on how to fix this or other routes to submit, his advice was "they're too blurry. they're just too blurry. gotta resubmit" basically repeating everything I already knew and offering zero advice. 

MARY B.'s profile image
MARY B. 
on Birdeye

2 years ago

The difficulty of doing on line was stressful for me as my computer skills are lacking. Drew was patient and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.