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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just Okay
The process took quite a while from start to finish. I started in September and closed in December.
It was a lot easier than a loan broker that I tried before PennyMac. Less documents, better communication, shorter time frame. Not a stressful experience at all.
Questions I had wasn't answered
This was a great experience
Whole process was quick and easy. All questions were quickly answered and all calls quickly returned. I’ve dealt with Penny Mac for a while and always been very pleased.
Erica was very nice however we felt the communication was not great from the beginning. There were many emails back and forth when there only needed to be a few. If the team was more clear we would have been able to close sooner.
Good Job all together....
Friendly, good communication, very easy to use website, efficient transfer of documents, plenty of access to the loan agent and others working on the loan, easy closing process, with document signing in the comfort of my own home.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,569 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.