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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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Libby R.'s profile image
Libby R. 
on Birdeye

3 years ago

The entire team from beginning to end worked together to make our experience seamless. We were not frustrated at any point and impressed by how well everyone communicated. Thank you so much for your help, especially during this exceptionally busy time within our economy. 

SCOTT M.'s profile image
SCOTT M. 
on Birdeye

3 years ago

Working with Peter was a great experience. He was professional and patient whenever we had questions. Our closing was sooner than expected. An overwhelming process that went smoothly and we felt supported the entire time. 

JOAN PHILPOTT Z.'s profile image
JOAN PHILPOTT Z. 
on Birdeye

3 years ago

Daniel, Sandra and jack worked as team to effect smooth process 

Rick S.'s profile image
Rick S. 
on Birdeye

3 years ago

This is not our first mortgage with PennyMac and each time they (every person in the process) have been professional yet human, friendly, and thorough. I love how our coordinator would also email me patiently when she couldn’t reach me on the phone (which would be never). 🤣. Thank you! 

Vinod S.'s profile image
Vinod S. 
on Birdeye

3 years ago

Everything went good and I am happy with the loan process . 

Elayne P.'s profile image
Elayne P. 
on Birdeye

3 years ago

Kept me informed throughout the process. Helpful and friendly staff 

DANI M.'s profile image
DANI M. 
on Birdeye

3 years ago

It was very easy to get ahold of someone to talk to, and if I left a message the call was returned promptly. Everyone was very pleasant and knowledgable. I am glad that PennyMac is keeping my loan! 

MARIA Alvarez P.'s profile image
MARIA Alvarez P. 
on Birdeye

3 years ago

Excellent service and attention, five stars 

JOSEPH ALBANO J.'s profile image
JOSEPH ALBANO J. 
on Birdeye

3 years ago

Katelyn, Matthew and team were very good. They helped me to get the numbers I needed and close at a good time. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.