PENNYMAC

Gerald S. 

on Birdeye

5 years ago

Quickly responded to questions. Worked to point of closing on time. Great people to work with. 

DAVID W. 

on Birdeye

5 years ago

My refinance loan was handled very professionally and competently. I am an attorney and former owner of a title insurance company. My thanks to PennyMack for a trouble free transaction. 

Tanya P. 

on Birdeye

5 years ago

Great refinancing process. Michelle really knows how to make the process easy and painless. 

Rebecca M. 

on Birdeye

5 years ago

I tried to refinance through another company before trying PennyMac. That "other company" ran me through the ringer and made the process very difficult and I am a first time home owner. I was very discouraged. PennyMac contacted me and told me that the "other company" was not doing the refi correctly. I started the refi process with PennyMac and was astounded how quickly it was completed and how easily the process should have been. Thank you PennyMac!!! 

David C. 

on Birdeye

5 years ago

Awesome service. 

Ahmad M. 

on Birdeye

5 years ago

PENNYMAC AND THE LOAN SPECIALIST EXCEEDED OUR EXPECTATIONS. WE NEVER HAD TO GUESS THE NEXT STEPS AND EVERYONE WAS VERY PLEASANT. 

John G. 

on Birdeye

5 years ago

Easy process, however too many other emails and calls that only served to confuse. Overall, good experience. 

DONALD Phillips S. 

on Birdeye

5 years ago

the process was very clear and easy. 

Raj (Amritpal) S. 

on Birdeye

5 years ago

Process took over 4 months from start to finish even though I provided docs within hours of being requested. Your portal did not show files I had sent over so tracking is poor. Processing agent changed mid stream. I always had to call in to move things along vs being called.