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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just perfect and easy process and transaction.
Edna was very helpful throughout the process, easy to get stuff done and she was on top of things!
A lot was assumed as far as tech ability and the loan process. I felt that communication could have been more clear and specific. We were told we would be contacted and in fact, we had to call and ask questions. The website was difficult to log in and getting the list of documents could have been much easier.
Very good at responding to questions, concerns and requests. Electric signing and document submission made the process much easier.
Would definitely recommend PennyMac for mortgage or refinance to family and friends. Everything was streamlined and online. Closing was done in the convenience of our own home.
Awesome service
Better communication. Quicker and more efficient process to find out cash to close. Didn’t find out exact amount until the day of closing which is unacceptable. Closed much later than expected. Monique never had any information.
As a long time client of PennyMac I continue to be thankful to be their customer!
Time difference between CA and FL delays communication. If I have known the lender is in CA, I may choose another one. Loan Officer told me that he can't reply my emails from his office email per policy. It delayed communication and answers to my inquiries. The service provided became less personal and less connected. communication provided by Tech company via Title company and Title company was not helpful and unpleasant. Correction made but experience damage done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,569 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.