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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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MARCUS W.'s profile image
MARCUS W. 
on Birdeye

3 years ago

The refinance process was effortlessly and efficient. I was able to complete the process within the expected time frame and was happy with my overall experience! 

JACK H.'s profile image
JACK H. 
on Birdeye

3 years ago

Angelica did a great job, she kept us informed and helped when we needed to ask a few questions. 

Taylor F.'s profile image
Taylor F. 
on Birdeye

3 years ago

It was an easy process. Everything was explained well and all of my questions were answered. Amanda was wonderful to work with . 

ROBERT R.'s profile image
ROBERT R. 
on Birdeye

3 years ago

Overall wonderful experience 

BASIL S.'s profile image
BASIL S. 
on Birdeye

3 years ago

Jericha Kane was outstanding from the start of the loan process though loan closing. She communicated effectively with me while answering all my questions within 24 hours or less. As a result, my overall PennyMac loan experience was fantastic. In addition, the PennyMac loan portal for signing loan documentation is well designed and easy to navigate 

Brett M.'s profile image
Brett M. 
on Birdeye

3 years ago

The team at PennyMac helped my refinance go quickly and were able to answer any questions I had. I would recommend them 

Anthony P.'s profile image
Anthony P. 
on Birdeye

3 years ago

The experience was easy, smooth, timely and painless and not stressful. Thank you for your help. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

3 years ago

Everyone we interacted with through Penny Mac was outstanding. Very professional, patient, knowledgeable, courteous, they really went above and beyond. Tim was especially helpful as he answered every question we had, reassured us throughout the process as needed and made sure we understood what was going on with our application and was consistent with keeping us updated. We really appreciate the level of service we received! 

BRADLEY F.'s profile image
BRADLEY F. 
on Birdeye

3 years ago

This came at a great time and we received the best rate possible. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.