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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,315 reviews
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Carlos A.'s profile image
Carlos A. 
5 years ago

It was ok, refi kept getting pushed back. I wait about 3.5months for the process. 

RAFAEL D.'s profile image
RAFAEL D. 
5 years ago

Antonio was really helpful and was kind to me eavry time I had a questions he would have a answer always with a great attitude,thank you Tony and Penny mac. 

VICTOR L.'s profile image
VICTOR L. 
5 years ago

Very helpful and everyone seemed interested in helping me through the entire process 

Erin C.'s profile image
Erin C. 
5 years ago

Overall, the process was okay but there were some miscommunications throughout and it took 3 months from start to finish. Some of that was due to the number people refinancing at once but my loan officer was very responsive and worked quickly to rectify issues and find answers. 

JASON H.'s profile image
JASON H. 
5 years ago

Thank you! 

Albert C.'s profile image
Albert C. 
5 years ago

great experiance 

Marcus C.'s profile image
Marcus C. 
5 years ago

I had to go through the refi process twice which I feel was unnecessary. 

TODD Z.'s profile image
TODD Z. 
5 years ago

Quick process and no surprises! 

Santiago Rivas J.'s profile image
Santiago Rivas J. 
5 years ago

I would have liked to have a more accurate explanation of the costs involved with the refinance. I believe I would have told your company to take a hike had I known how much you would charge and how confusing the whole process would be. Terrible experience. A lot of contact from agent with no new information provided, basically wasting my time. I hope you sell my account to someone else so I never have to deal your company again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,315 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.