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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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RHONDA W.'s profile image
RHONDA W. 
on Birdeye

3 years ago

Speedily done! 

DAVID W.'s profile image
DAVID W. 
on Birdeye

3 years ago

My refinance loan was handled very professionally and competently. I am an attorney and former owner of a title insurance company. My thanks to PennyMack for a trouble free transaction. 

Scott L.'s profile image
Scott L. 
on Birdeye

3 years ago

Saved a lot of money and Deion was always in communication with me at the right time. Not too much communication and not too little. He listened to my concerns with my current loan and fixed it. Thanks so much! Very happy with my new loan. 

Anthony H.'s profile image
Anthony H. 
on Birdeye

3 years ago

Other than the time frame it took everyone was great. And when I did call regarding these matters I was in touch with some very qualified and extremely talented employees.  

TANYA P.'s profile image
TANYA P. 
on Birdeye

3 years ago

Great refinancing process. Michelle really knows how to make the process easy and painless. 

Ahmad M.'s profile image
Ahmad M. 
on Birdeye

3 years ago

PENNYMAC AND THE LOAN SPECIALIST EXCEEDED OUR EXPECTATIONS. WE NEVER HAD TO GUESS THE NEXT STEPS AND EVERYONE WAS VERY PLEASANT. 

John G.'s profile image
John G. 
on Birdeye

3 years ago

Easy process, however too many other emails and calls that only served to confuse. Overall, good experience. 

DONALD Phillips S.'s profile image
DONALD Phillips S. 
on Birdeye

3 years ago

the process was very clear and easy. 

Raj (Amritpal) S.'s profile image
Raj (Amritpal) S. 
on Birdeye

3 years ago

Process took over 4 months from start to finish even though I provided docs within hours of being requested. Your portal did not show files I had sent over so tracking is poor. Processing agent changed mid stream. I always had to call in to move things along vs being called. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.