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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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JOSEPH C.'s profile image
JOSEPH C. 
on Birdeye

3 years ago

The whole process went so smoothly and quickly, it was great. 

NEIL G.'s profile image
NEIL G. 
on Birdeye

3 years ago

Smooth, easy process. Will definitely use them again. 

JOSEPH G.'s profile image
JOSEPH G. 
on Birdeye

3 years ago

Aida never answered her phone, never followed up on closing details, then asked for documents and then never communicated that the documents were what she needed, and never did she say anything to us on confirmation of closing times, then the closing lady was and hour half late because documents were left out. So I was really late going back to work. 

JOHN H.'s profile image
JOHN H. 
on Birdeye

3 years ago

it was great 

James G.'s profile image
James G. 
on Birdeye

3 years ago

The entire experience was great from the beginning to end. Everyone we spoke with was very knowledgeable and polite. We would recommend Pennymac to everyone and we have. 

Elizabeth C.'s profile image
Elizabeth C. 
on Birdeye

3 years ago

From my first conversation with our loan officer to last conversation with our loan processor, everyone at PennyMac was terrific. Raven was wonderful to work with keeping us informed all along the way. Even when we ran into some issues with signing that were COVID related, the service was great. Thank you to the whole team. 

Chris W.'s profile image
Chris W. 
on Birdeye

3 years ago

Thank you Jasmine! 

Gloria G.'s profile image
Gloria G. 
on Birdeye

3 years ago

A!though it took longer than I expected, every one was extremely helpful. The closing itself was great. No lumps of bumps. I want to thank everyone for there help. Ha e a very merry Christmas and please stay healthy.  

MARITZA E.'s profile image
MARITZA E. 
on Birdeye

3 years ago

Me. Reed is the greatest. Thank you for your support. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.