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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
That they never had the right amount for the Closing. They were not firm on the Closing date. They change amount of the closing fee 3 times. And the Closing 3 times. As for Mr.Max Mitchell, He is and Asset to your Bank. Great Loan Officer. His staff were great too. The problem was at Headquarters.
Communication was very good... closing closing was on time ,the only thing the closing costs were more than I originally was told when I filled out the vacation. Other wise no complaints .
Thank u guys I will stay with penny mac for as long as I'm alive
Process took time, but the loan closed within the time originally identified.
The communication with Penny Mac was less then desirable. Emails sent should have been reviewed before sending. There was unclearly communication and I had to continue to point out discrepancies. After requesting some clarity my request were ignored for days if not weeks. Penny Macs contact information on their website is baseless. It only provides the same phone numbers and does not allow the customers to retrieve management assistances. I will never recommend anyone to Penny Mac.
Everything went as promised and no hitch was great.
I should have streamlined though the process. Took too long
I was impressed on how easy and convenient the whole process was. 100% Online. Charisse was very helpful and I appreciated very much her weekly updates. Thank you!!!
PennyMacTeam are Aces! Thank You for your service 👍
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,574 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.