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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ms. Carolyn was truly a pleasure to work with. She is feel so at peace with our loan process. Made sure we stayed informed at all time which made the process that much better. Any future homes we purchase we will be sticking with PennyMac.
Great experience
Very professional, and great people to work with with all my questions and needs. Thank you Kristina and Garret, you are awesome! Thank you so much!
Everything was quick, precise and too the point.
Overall I had a disappointing experience due to multiple errors and lack of timely and accurate communication and poor staff knowledge. Every step of the process there were issues. Origination fees and loan amount changed without my knowledge. Loan officers did not know where or why certain charges and credits were occurring on my discloses. All of this led to my closing disclosure needing to be corrected over 5 times, the closing date having to be rescheduled twice. Unacceptable service.
I received the services I was looking for. A great company to work with.
Overall easy and simple process to refinance. Outstanding service.
I'm glad we chose to stay with PennyMac when refinancing our home. Exceeded all our expectations. Thx!
There was a confusion regarding the closing cost. However, Monisha came to the rescue, she explained and resolved everything. I was very pleased with her help and service. I have used Penny Mac with our 2 last purchases and refinancing and will always recommend them to family and friend (2 have switched in the last 6 months!).
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,143 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.