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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,574 reviews
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RONDA R.'s profile image
RONDA R. 
on Birdeye

3 years ago

Great experience. Easy process. 

WILLIAM V.'s profile image
WILLIAM V. 
on Birdeye

3 years ago

Nancy was outstanding! The rest of the process was just okay! 

Mario P.'s profile image
Mario P. 
on Birdeye

3 years ago

Fast and accurate process. Would recommend to others. 

Christopher M.'s profile image
Christopher M. 
on Birdeye

3 years ago

The loan processing team at PennyMac were outstanding in every way. They guided me through the extremely complex process and made it seem easy. Special kudos to my Loan Specialist Anastasia Drapievsky and my Loan Officer Everado Zaragoza who provided timely, accurate information and were always available to assist with any questions that I had. 

SHEILA P.'s profile image
SHEILA P. 
on Birdeye

3 years ago

I never could get a hold of Dieon when I had a question and we didn't close on the day we were suppose to and nobody called me and I lost a few hours of work. I still have not gotten anything done or paid off when I was told by the Atty that came to my job last friday that Monday everything will be paid and done. I have reached out to her and she said maybe in a few days then I get a email from penny mac saying loan funded and now it might be another 3 days. 

Amos D.'s profile image
Amos D. 
on Birdeye

3 years ago

Had a great experience. Team communicated well with us and we closed on time with no issues. We highly recommend them! 

Carlos Ramirez J.'s profile image
Carlos Ramirez J. 
on Birdeye

3 years ago

I didn't expect much during these trying times but with as many loans being processed, it didn't take as long as I thought it would. I was kept on top of changes with the loans, I had 3 of them at the same time. 

ANGEL Q.'s profile image
ANGEL Q. 
on Birdeye

3 years ago

Process toke over 5 months. 

John H.'s profile image
John H. 
on Birdeye

3 years ago

I had a very good experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,574 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.