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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,574 reviews
Select a rating
Lawrence O.'s profile image
Lawrence O. 
on Birdeye

3 years ago

Great working with all people involved. 

THOMAS L.'s profile image
THOMAS L. 
on Birdeye

3 years ago

Awesome 

FRANK M.'s profile image
FRANK M. 
on Birdeye

3 years ago

Better and more consistent communication, not acting without our permission on decisions, far better timeliness, and more accurate paperwork would have contributed to a better experience. Tabitha and Icenia were very helpful at getting things back on track multiple times, but some of the other people and partners involved made things extremely difficult. 

Kathleen W.'s profile image
Kathleen W. 
on Birdeye

3 years ago

I appreciated the special attention needed to my closing due to COVID-19. Thank you and job well done! 

Rachel S.'s profile image
Rachel S. 
on Birdeye

3 years ago

For Brent to be clear and forthcoming with information. 

MELANIE T.'s profile image
MELANIE T. 
on Birdeye

3 years ago

Return calls. 

Jeffrey M.'s profile image
Jeffrey M. 
on Birdeye

3 years ago

Time line was longer than the 60 days I was told. All Documents requested were presented at the start of the loan and no others were requested. Process seemed very long compared to friends who started the same process at the same time. 

RENALDO Jenkins S.'s profile image
RENALDO Jenkins S. 
on Birdeye

3 years ago

Took too long and requested updated documents several times i,e, bank statements and pay stubs 

GEORGE F.'s profile image
GEORGE F. 
on Birdeye

3 years ago

Quick, easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,574 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.