PENNYMAC

Cris E. 

on Birdeye

5 years ago

Updates were given in a timely manner. Friendly and knowledgeable service. 

JORGE A. 

on Birdeye

5 years ago

Angelica was without a doubt the BEST part of this process. However before she was assigned to my loan there were several nightmare scenarios. I pointed out issues with the title vested to the previous rep Rhonda who said it wouldnt be a problem and when Angelica got the file she had to fix many errors on the file. I was also told I had liens/judgments for millions of dollars that were completely incorrect and could not even get a courtesy call from the prior rep which was horrible.  

PATRICE J. 

on Birdeye

5 years ago

Thank you 

Randall B. 

on Birdeye

5 years ago

Super easy process from start to finish. Web site and instructions were very helpful. All representatives were prompt and polite. 

Josephine K. 

on Birdeye

5 years ago

Nick was great in his job. The rest of the process and lack of communication with others was horrible and very lacking. Nick did all he could. It finally all worked out in the end. I am unsure about this company now. 

Colleen M. 

on Birdeye

5 years ago

I had a great experience I had lots of questions. I was treated with respect and staff walked me through the entire process. I felt confident in my decision in selecting PennyMac and the MacTeam. 🙂 

Javier Sanchez C. 

on Birdeye

5 years ago

Make the process faster. Less documentation. 

Daniel D. 

on Birdeye

5 years ago

Very smooth REFI. It was a fast and smooth process from beginning to end. 

Ricardo O. 

on Birdeye

5 years ago

I previously tried to refinance with another company prior to this and it was a nightmare. They asked me for a million things "more then once" and didn't even get to close. PennyMac made it happen and Jasymyne Rodgers was great. Always responded to my emails and calls in a timely manner.