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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Eric went above and beyond to make sure the loan application process went smooth and fast.which is what every buyer needs when they are purchasing a home. Extremely satisfied with his service.
Business response:
Hi Marija - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Russ Martin was excellent and was on top of any questions or issues I had. He should be the standard for customer service!
Business response:
Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
super easy to work with and no surprises! love that they would give you update even if nothing new to report.
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
This team made purchasing our new home so smooth. Everyone went above and beyond to make sure we knew what was needed and where we were at in the process.
Business response:
Hi Lynn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
It was such a pleasure to work with the Mac team, and my lead loan officer who comforted me through the whole thing was such a pleasure to work with. He was kind, professional, thoughtful, understanding, very gracious that man deserves a raise
Business response:
Thank you for the positive rating, Thomas! We hope you have a wonderful day.
Very easy to reach out to, very pleasant to talk with.
Business response:
Hi Andrew - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Owen is outstanding and was a GOD send! Edna is so outstanding!! great to work with, this lady deserves to be the go to person in charge of the Florida PenneyMAC Office both Owen and Edna GREAT,
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was a great and pleasant experience. Everyone was amazing and professional.
Business response:
Hi Eloy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall experience was pleasant and easy to navigate. Any and all questions, even on weekends, were answered almost immediately via phone, text, or email; someone was always available. Special thanks to Matthew Mercado and Tanairy Rodriguez!!
Business response:
Thank you for taking the time to share your experience with us, Bryan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.