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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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DOUGLAS C.'s profile image
DOUGLAS C. 
4 years ago

All three of the guys i worked with explained the process and expectations very well 

BRIAN E.'s profile image
BRIAN E. 
4 years ago

Thumbs up, it was a great experience! 

Thomas H.'s profile image
Thomas H. 
4 years ago

Very easy quick process. 

Robert T.'s profile image
Robert T. 
4 years ago

Excellent customer service! 

Brian O.'s profile image
Brian O. 
4 years ago

I called several times and all my questions were answered immediately. If she did not know the answer she was honest and requested information from Mr. Cook in a very timely manner. As stressful as this can be I feel that the team did an amazing job to keep me updated and as relaxed as possible. 

BARBARA B.'s profile image
BARBARA B. 
4 years ago

Thank you 

Gerald Mayberry I.'s profile image
Gerald Mayberry I. 
4 years ago

Great experience! Fast closing! 

NATHANIEL Mathes J.'s profile image
NATHANIEL Mathes J. 
4 years ago

The process was very easy and ran smoothly. 

EMILY M.'s profile image
EMILY M. 
4 years ago

My responses are purely based on my experiences with this Rep. This should’ve been very easy for him as all documents had already been provided/uploaded. All he had to do was keep me updated with progress. I think I heard from him once and then when he called to advise of my Closing, which turned into a disaster until VP of Loans had to be brought in. Final #s were incorrect which caused a delay in paperwork being sent to Title. He NEVER called me to advise of any of this. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.