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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
All three of the guys i worked with explained the process and expectations very well
Thumbs up, it was a great experience!
Very easy quick process.
Excellent customer service!
I called several times and all my questions were answered immediately. If she did not know the answer she was honest and requested information from Mr. Cook in a very timely manner. As stressful as this can be I feel that the team did an amazing job to keep me updated and as relaxed as possible.
Thank you
Great experience! Fast closing!
The process was very easy and ran smoothly.
My responses are purely based on my experiences with this Rep. This should’ve been very easy for him as all documents had already been provided/uploaded. All he had to do was keep me updated with progress. I think I heard from him once and then when he called to advise of my Closing, which turned into a disaster until VP of Loans had to be brought in. Final #s were incorrect which caused a delay in paperwork being sent to Title. He NEVER called me to advise of any of this.
PENNYMAC has a 4.4 star rating with 48,137 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.