PENNYMAC

NGOC P. 

on Birdeye

5 years ago

My loan representative was very thorough, professional, friendly, and very helpful. He was always available to answer all my questions and was very punctual. The refinancing process went a lot smoother and faster than expected. Excellent service! 

Natashia N. 

on Birdeye

5 years ago

Bridget and John were great from start to finish. The process took longer than other refi’s I’ve had in the past, but overall I’m content. Thanks 

John S. 

on Birdeye

5 years ago

I worked with good people at PennyMac. Very satisfied! 

TIMOTHY M. 

on Birdeye

5 years ago

My experience with Penny Mac has been wonderful. 

Lawrence C. 

on Birdeye

5 years ago

Yester was fine. I did not receive call backs from my original loan office. My loan officer was changed mid way through the process and did not communicate with me. It took way longer than it should have. 

Ashlyn K. 

on Birdeye

5 years ago

Questions answered promptly and closing was smooth 

Malina K. 

on Birdeye

5 years ago

Patricia Nichols and Anna Eng were both excellent to work with. I was very impressed with their knowledge and professionalism. They were very clear about rates, dates, and the documents they needed. There were no surprises, and we closed on they day we originally anticipated. Highly recommend. 

JENNIFER Lord C. 

on Birdeye

5 years ago

Ammie Mack was very helpful, friendly, thorough and clear with her information. She was also very patient with me as I contacted her multiple times with a series of various questions. My only concern was that our first appraisal was done by someone who did not seem well qualified and produced a defective appraisal, which delayed the whole process and caused a second appraisal to have to be done. 

Sebastian F. 

on Birdeye

5 years ago

The process was easy, clear and fast! Thank you!!!