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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,630 reviews
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FLOYD COMBES I.'s profile image
FLOYD COMBES I. 
4 years ago

Very good overall 

DARIN S.'s profile image
DARIN S. 
4 years ago

Mr. Nelson Massari and Ms. Tiffany Terry were simply awesome! The are professional and communicated effectively throughout the refinance experience. 

Kevin Tuohy S.'s profile image
Kevin Tuohy S. 
4 years ago

With the assist of both the loan officer and Frank, I sailed through the process very comfortably, having very little computer experience. The entire staff, including tech support(Hugo) supported me in this transition with the greatest of ease. I am very happy to have this team behind me in assistance. Thumbs up to all involved. Thanks and Godspeed 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

Once Timothy took charge of the processes everything transpired accurately and expediently! Thanks. 

ROBERT B.'s profile image
ROBERT B. 
4 years ago

Very easy process always returned my calls in a timely manner. Would recommend PennyMac to family and friends.  

Wanda M.'s profile image
Wanda M. 
4 years ago

Ms. Michelle Boyd is GREAT. She took extra time with me when needed and she was very patient and efficient with the loan process. I would love working with her and would still her if I were in the loan business. Please pass on to her just how AWESOME I think she is. I would also like to thank PennyMac for working with me as a whole. I however did not like working with AMROCK, the service was awful. 

Joel Y.'s profile image
Joel Y. 
4 years ago

Quick and easy process and we were updated regularly. 

Erin R.'s profile image
Erin R. 
4 years ago

The people at PennyMac have always been very professional and friendly. I hope they all get a pat on the back for all that they do and for their great sense of humor during Covid time. 

Jenny Sanders D.'s profile image
Jenny Sanders D. 
4 years ago

Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.