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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The people I worked with were amazing!
Communication was overall poor. My emails went unanswered for up to 5 days, multiple requests for the same documents, and requests for documents that had no explanations. Hope I get better communication from penny mac in the future.
Very informative and professional.
Overall the experience was easy and we got everything we were looking for in a refinance.
Very happy with service, thanks Kelsey
Laurie and max are great
great
PennyMac was able to lower my mortgage interest the loan went smoothly then I aspected
The process started out okay. Then, I received a document with a different loan number. I was worried about a breach in security. I understand we are in a pandemic and I was trying to be patient and kind. The first closing did not happened on time because the notary did not show. It was communicated to me that everything would be fine. I could reschedule, have the same closing costs, and everything would be good to go. A new appointment was scheduled with the notary however, the wrong ti
PENNYMAC has a 4.4 star rating with 49,317 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.