PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,621 reviews
Select a rating
JERRY B.'s profile image
JERRY B. 
4 years ago

My experience with our PennyMac Refinance Mortgage was a very good experience because my husband and I felt that we were treated fairly and respectfully as we conducted every step of our business. I was especially pleased with the help we were given when we had questions and concerns about the process of signing the eforms or the loan officer getting back to us in a prompt manner. Every person we came in contact with gave us good and respectful customer service. 

Carolyn K.'s profile image
Carolyn K. 
4 years ago

Everything went smooth and happened just as I was told from the beginning. Everyone was very professional and knowledgeable. Would highly recommend PennyMac for refinancing! 

Lisa C.'s profile image
Lisa C. 
4 years ago

It was a streamlined process. My questions were answered in a timely manner. 

Norman Jones J.'s profile image
Norman Jones J. 
4 years ago

The process was clearly explained from start to finish. Communication was great. We received a weekly call giving us a status update and asking if we had any questions. Everything progressed and was finished just as we were told it would be. Great Job! 

MARK G.'s profile image
MARK G. 
4 years ago

Great 

DOUGLAS A.'s profile image
DOUGLAS A. 
4 years ago

My loaned closed very smoothly and quickly. 

Reymundo R.'s profile image
Reymundo R. 
4 years ago

On time and informed of any changes, great communication with Maria and James 

ROBERT N.'s profile image
ROBERT N. 
4 years ago

Process was quick and painless 

THOMAS H.'s profile image
THOMAS H. 
4 years ago

The whole process was quick and simple. Everyone I spoke with was courteous,polite and professional. Great experience! Thank you PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,621 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.