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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Susan O.'s profile image
Susan O. 
4 years ago

I had the pleasure of working with Alfred Reams to start my refinance. I appreciated his patience and kindness in helping me navigate the process. Lauren Aslin was always kind, returned my calls if neccessary had answers to my questions. During these difficult times it did take longer to process my refi but I feel Pennymac was efficient. 

Pedro DeGuzman I.'s profile image
Pedro DeGuzman I. 
4 years ago

I had an existing mortgage loan through Penny Mac. I shopped other competitors but no one was able to articulate the best options for me other than Penny Mac. I decided to refinance after having an efficient and seamless experience via phone. They were able to drop my interest rate over 2% and save me $600+ a month on my mortgage! The process was easy and closed within 60 days. Every person involved was professional and competent. I had not one issue. I highly recommend Penny Mac. 

Kristina O.'s profile image
Kristina O. 
4 years ago

I started the process in August and my closing was December 1. This was too long and the request for more documents was ridiculous. 

STEPHANIE T.'s profile image
STEPHANIE T. 
4 years ago

The entire process from start to finish was so easy.. everyone was so polite and friendly and answered all questions right away .. I’m glad I stayed with penny mac for my refinance ..thank you 

Marietta B.'s profile image
Marietta B. 
4 years ago

Thank you for your help! Keep up the good work. 

NEALE G.'s profile image
NEALE G. 
4 years ago

There were too many people who were in charge of my refinancing instead of just having one person to get me through the process. The process took more months to complete than expected. 

Bryce F.'s profile image
Bryce F. 
4 years ago

The speed of the mortgage refinancing was great. Would highly recommend PennyMac. 

CHRISTOPHER N.'s profile image
CHRISTOPHER N. 
4 years ago

Easiest refi by far! 

DAVID M.'s profile image
DAVID M. 
4 years ago

Went very smoothly, very pleased with the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.