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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,576 reviews
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SHAWN M.'s profile image
SHAWN M. 
on Birdeye

3 years ago

Smooth and efficient service. Very thorough and accommodating. 

PATRICIA V.'s profile image
PATRICIA V. 
on Birdeye

3 years ago

Brianna was amazing she followed up promptly and consistently; answered all of my questions and was always pleasant. My only comment was the timing took so long over 4months for the streamline loan. Otherwise, it was a very positive experience and I would definitely stay with Penny Mac for any of my loan needs. 

Antonio T.'s profile image
Antonio T. 
on Birdeye

3 years ago

I don’t know if it was due to Covid. But there was a lot of miscommunication throughout the process. Unresponded emails, no calls back. 

ROBIN B.'s profile image
ROBIN B. 
on Birdeye

3 years ago

Everyone that was over my refinancing process was great anything I needed to ask they was there for me and they got it done in a great time very nice and pleasant 

ASHLEY B.'s profile image
ASHLEY B. 
on Birdeye

3 years ago

Great communication 

Ronnie P.'s profile image
Ronnie P. 
on Birdeye

3 years ago

John bent over backwards in taking care of me. He never seemed to tire of all my questions . H was not only professional in our dealings but was also very personable, considerate and all around kind . He and others represented their company very well. All were knowledgeable but when they did not know something they said so and that spoke volumes to my wife and I. We are glad we stayed with Penny Mac. 

LEON R.'s profile image
LEON R. 
on Birdeye

3 years ago

The refinace process was easy and quick. , Closed prior to the 60 days expected date. Application was straight forward right to the point. 

ANNETTE R.'s profile image
ANNETTE R. 
on Birdeye

3 years ago

Great team! 

Joshua T.'s profile image
Joshua T. 
on Birdeye

3 years ago

Quick and easy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,576 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.