PENNYMAC

Jeff A. 

on Birdeye

5 years ago

Great experience overall. Docs requested twice were simply because they were not uploaded into correct folder - probably by me. But it all worked out. Daniel and Justen did a great job. 

Juan J. 

on Birdeye

5 years ago

Thank you! 

Christopher E. 

on Birdeye

5 years ago

My processor Andrea Mattox has been excellent. She has responded to all of my requests in a expeditous manner and has been easy to work with. However, it has taken far to long to close my loans. The documentation requests have been burdensome and duplicitous. I would recommend PennyMac because of the rates/pricing and the experience with Andrea but I would warn my referral to be ready for a potentially long tedious process no matter how quickly they provide documentation. 

Lee Keller J. 

on Birdeye

5 years ago

Probably what most affected the negative side of my review was that I was told in both emails and in my closing that I would have no payments on mortgage in December or January. Sure enough, December PennyMac sucked a payment out of my checking account. The reason I stayed with PennyMac is I felt there would be good communication between the two mortgages, since it is the same company. Either PennyMac has terrible communication within the company or I was grossly misinformed or it wasn't expl 

Donald B. 

on Birdeye

5 years ago

Amanda did a fantastic job throughout the process of my loan. 

Danny G. 

on Birdeye

5 years ago

The entire Staff at Pennymac did a great job! Thanks to all...... Danny 

Brian S. 

on Birdeye

5 years ago

Excellent service 

DAVE G. 

on Birdeye

5 years ago

PennyMac was wonderful, this refinance allowed me to save hundreds of dollars in my home loan each month. It was a pleasure working with them. 

EDWARD London J. 

on Birdeye

5 years ago

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