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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communications were clear and the process was handled very professionally and expeditiously.
Exceeded my expectations start to finish.
Your representatives got back to me very promptly we're very courteous and informative about any questions that I had concerning the loan or the closing process. Overall it was a really easy and good experience.
There is much ambiguity on the closing, i still do not have closing documents, loan status next to the loan number on the portal shows that loan funded and closed, i want to see the CD at the final, i do not have it so far, status on the milestone show loan is not funded yet still in blue color. I like the individuals who helped me on this loan Raven Kidd and Garrett, they are great, Pennymac has to improve on their process of loan and communication.
Vonnye Wade was extremely courteous, professional and friendly throughout the process. She was proactive in contacting me with information and very responsive to my inquiries. Vonnye did exceptional work for me and was a pleasure to work with.
I was kept informed on all the steps taken I was kept informed and questions where answered promptly or where relayed to the person to answer the questions and got called back within a hour
This was truly the worst experience I have ever had with a company. I would not recommend pennymac to anyone. The only bright spot was my contacts with Ben Erickson and Gary Darden who both helped get this loan finally done. I found Jacob Rodgers was very unprofessional and very hard to get a hold of, he would not return my calls for days. Refinancing a home during these times is already very stressful and not getting any communication made it even more stressful. I’m just glad it’s over.
Very convenient and hassle free. Everything I had to do, I could do in the comfort of my home.
Very good experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,618 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.