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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,577 reviews
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Priscilla G.'s profile image
Priscilla G. 
on Birdeye

3 years ago

Communication via emails took longer than expected, the closing was also longer than expected, I started the process in July and didn't close the loan until December. 

DENISE Z.'s profile image
DENISE Z. 
on Birdeye

3 years ago

Jenny went above and beyond to get this loan accurate. She kept in touch with me consistently to keep me updated. She cares about customer experience and she provided me with excellent service. I would recommend her to friends and family 

SHAKIRA W.'s profile image
SHAKIRA W. 
on Birdeye

3 years ago

Jason was a pleasure to work with. 

FRANCES Z.'s profile image
FRANCES Z. 
on Birdeye

3 years ago

All the people involved in my getting the loan were very provisional, knowledgeable, available at all times, concerned and caring every step of the way. I am so pleased with everyone I had any contact with and trusted them completely. Words can not totally express my appreciation and happiness after everything was done, very grateful. I was a teacher/Asst. Principal for 35 years in Ohio and felt the compassion both directions totally at all times. All were excellent. 

Kristine O.'s profile image
Kristine O. 
on Birdeye

3 years ago

Thank you 

Kevin K.'s profile image
Kevin K. 
on Birdeye

3 years ago

Kelsey was awesome, Ryan Tang was not 

MATTHEW H.'s profile image
MATTHEW H. 
on Birdeye

3 years ago

The process of a no cash out refi went smoothly to ring in lower rates, it is a win-win for all. 

Dina R.'s profile image
Dina R. 
on Birdeye

3 years ago

Rate was lower than other mortgage companies and easy to secure. 

ARASH R.'s profile image
ARASH R. 
on Birdeye

3 years ago

Fast, easy and convenient 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,577 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.