PENNYMAC

Jeremy W. 

on Birdeye

5 years ago

The loan process was fast and smooth. There were no issues throughout the process that weren't resolved quickly. If I had to change one thing about the process, it would be the title agent that was present during the signing of the document. She did not seem interested in answering questions. 

WILLIAM S. 

on Birdeye

5 years ago

I have been very impressed and happy with Pennymac. The agents are friendly listen acutely and patient. Having the experience of over 40 years of home ownership, I can say without any reservation that Pennymac goes the extra mile to make financing process simple and friendly. Then they continue the trend with that same core principles in after closing loan servicing. 

DUSTIN S. 

on Birdeye

5 years ago

Thank you 

TODD L. 

on Birdeye

5 years ago

Everything went smoothly and they worked with me to keep my business. 

HOWELL Godfrey J. 

on Birdeye

5 years ago

None 

Michael H. 

on Birdeye

5 years ago

Better communication. I would rarely get a response when asked through email. My questions were only answered when I iniated a phone call, and even then Ms. Freeby seemed unfamiliar with my case. This all culminated in my surprise when my closing costs were ~$4000 more than what was estimated - not an insignificant amount. Unpleasant experience. 

Charles H. 

on Birdeye

5 years ago

Today’s events are filled with uncertainty, but PennyMac came through for our family. Thank you P-MAC team for your service's 

Charles P. 

on Birdeye

5 years ago

Everything's went well.Very organized.Step by step.Very easy and in a timely manner. 

GREGORY A. 

on Birdeye

5 years ago

Being a current PennyMac customer I felt the process was extremely fast. The loan closed sooner than expected. Great experience. Thanks to all..