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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Patricia Nichols and Anna Eng were both excellent to work with. I was very impressed with their knowledge and professionalism. They were very clear about rates, dates, and the documents they needed. There were no surprises, and we closed on they day we originally anticipated. Highly recommend.
Ammie Mack was very helpful, friendly, thorough and clear with her information. She was also very patient with me as I contacted her multiple times with a series of various questions. My only concern was that our first appraisal was done by someone who did not seem well qualified and produced a defective appraisal, which delayed the whole process and caused a second appraisal to have to be done.
Very good overall
With the assist of both the loan officer and Frank, I sailed through the process very comfortably, having very little computer experience. The entire staff, including tech support(Hugo) supported me in this transition with the greatest of ease. I am very happy to have this team behind me in assistance. Thumbs up to all involved. Thanks and Godspeed
Once Timothy took charge of the processes everything transpired accurately and expediently! Thanks.
Ms. Michelle Boyd is GREAT. She took extra time with me when needed and she was very patient and efficient with the loan process. I would love working with her and would still her if I were in the loan business. Please pass on to her just how AWESOME I think she is. I would also like to thank PennyMac for working with me as a whole. I however did not like working with AMROCK, the service was awful.
The people at PennyMac have always been very professional and friendly. I hope they all get a pat on the back for all that they do and for their great sense of humor during Covid time.
It was great
Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,577 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.