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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,818 reviews
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TIMOTHY B.'s profile image
TIMOTHY B. 
5 years ago

We’re very happy with our PennyMac experience overall. 

Nadir V.'s profile image
Nadir V. 
5 years ago

Good communication but took longer due to COVID and low rates. 

Eric S.'s profile image
Eric S. 
5 years ago

It did take a long time but Erica told me this would happen so I was not surprised when it did. 

LESLIE B.'s profile image
LESLIE B. 
5 years ago

Professional, knowledgeable and courteous staff. 

SAL L.'s profile image
SAL L. 
5 years ago

Merry Christmas, Molly Christmas! 

Tracy M.'s profile image
Tracy M. 
5 years ago

PennyMac Loan Services was a fast and easy process. Within a month of starting the process, we closed. Thank you for all your hard work. 

CHARLES W.'s profile image
CHARLES W. 
5 years ago

For the most part it went fast and was fairly accurate. 

Joshua N.'s profile image
Joshua N. 
5 years ago

Bailey and Jesse were excellent from beginning to end. They both were masters at their craft and appreciate everything they did for me. PennyMac went the extra mile to ensure everything I needed was provided a head of schedule. 

Ryan B.'s profile image
Ryan B. 
5 years ago

We refinanced our loan through the same company as our original loan. From start to finish it was very simple to get this done. The amount of paperwork gathering didn't feel overwhelming and every step was explained for us. The online portion was very easy to use to sign papers and was easy to understand. Our loan actually closed quicker than I expected and we ended up with a much better rate through the refinance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,818 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.